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Forum Index » Technical Help » Large files won't upload

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 Large files won't upload
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IanAmiga
Posted: Tue Nov 10, 2009 10:44 pm  Reply with quote

Darkside Rock Star
Darkside Rock Star

Joined: Feb 16, 2005
Posts: 2624
Location: Bournemouth/Southampton


Any advice? Any attempts at large uploads (anything over about 5-10MB) time out and fail.

I.e I'm trying to upload a 20+MB Flac file to my Bandcamp.com account but I keep getting time out errors. Smaller files though (such as MP3s or photos) seem to work fine.

Thoughts? Cheers.
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clydefrog
Posted: Wed Nov 11, 2009 9:14 am  Reply with quote

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Joined: Feb 13, 2005
Posts: 4509
Location: The Rock Boudoir


Premium Member

Hmm it seems that file is under the size limit and in a format they understand. Dunno mate! All I can suggest is to try at a time of day when it's likely to be less busy, so about now-ish Smile
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Pestilence
Posted: Wed Nov 11, 2009 10:57 am  Reply with quote

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Joined: Apr 19, 2005
Posts: 5794
Location: At the bottom of the garden, amongst the birds and the bees


Yeah, assuming the files are fine it's almost certainly a connection problem.

Is there anywhere else you could try uploading them, to see if it's your end or Band Camp's? Occasionally you'll get a big site that just refuses to upload properly, due to traffic or whatever. Hell, I get it pretty much every time I try an upload anything to Facebook Razz

Otherwise, it could be your browser cutting that particular connection just because it's being really slow.

Either way, the best thing is just to leave it for a bit and try again later - either that or try it on someone else's computer.

Steve
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IanAmiga
Posted: Wed Nov 11, 2009 8:17 pm  Reply with quote

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Joined: Feb 16, 2005
Posts: 2624
Location: Bournemouth/Southampton


I've had problems trying to upload to other sites too, so I'm figuring it's something wrong at my end. Hotmail is being useless (but, admittedly, Hotmail is always useless) and I can't successfully upload anything to MoreCowbell either (which is awesome before anyone says anything!)

I've been trying Bandcamp several times a day for the past few days to no avail.

I wanna blame my ISP.

Cheers for the help.
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Pestilence
Posted: Thu Nov 12, 2009 2:07 am  Reply with quote

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Joined: Apr 19, 2005
Posts: 5794
Location: At the bottom of the garden, amongst the birds and the bees


It might be worth turning your router/modem off for a few minutes and seeing if that makes any difference. I'm on Virgin here and every now and then the connection just grinds to a halt - resetting the router brings it back up to speed every time.

Steve
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IanAmiga
Posted: Sat Nov 21, 2009 10:29 pm  Reply with quote

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Joined: Feb 16, 2005
Posts: 2624
Location: Bournemouth/Southampton


I THINK IT'S SORTED!

Turns out one of AVG's modules interferes with Bandcamp's uploading. Seems to be working fine now I've disabled the offending module - i.e. the upload bar is moving at a normal rate, as opposed to shooting to the end and hanging like it used to.

EDIT: Yup, that was it. All sorted now. Fucking AVG. Cheers for all the help.
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Pestilence
Posted: Mon Nov 23, 2009 4:01 am  Reply with quote

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Joined: Apr 19, 2005
Posts: 5794
Location: At the bottom of the garden, amongst the birds and the bees


IanAmiga wrote:
Fucking AVG


I think that should probably be "fucking Bandcamp" - I've been using AVG for 5+ years (nearer 10 I think) and I've never heard of anything like that happening, even shifting huge 1Gb+ projects around. Crazy stuff!

Steve
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SweepXCore
Posted: Tue Nov 24, 2009 7:47 pm  Reply with quote

Darkside Band Tech
Darkside Band Tech

Joined: Oct 29, 2006
Posts: 495
Location: Thetford


ive used AVG all the time, i did have pretty much the same problem at one point. now i dont have it anymore.
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