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Forum Index » Technical Help » xbox live test connection help

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 xbox live test connection help
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Stevolution
Posted: Sun Jan 06, 2008 5:44 pm  Reply with quote

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hey all, i'm having trouble testing my xbox live connection.
i dont have a membership yet, but i just want to tes the connection.
i've read MANY guides online, still no help.
my IP address is confirmed, but failing the DNS server.
I have the numbers that i need from virgin media, but still nothing.
I'm sharing my airport connection via ethernet to my xbox, and like i say, the IP address is confirmed, i just cant get any further past the tests

any help is great!
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Pedro-
Posted: Sun Jan 06, 2008 7:59 pm  Reply with quote

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Stevolution wrote:
I'm sharing my airport connection via ethernet to my xbox


Sorry, but this doesn't make sense to me. If you have Virgin then you must have an ethernet out from your digibox or modem. If you're using Airport on your Mac (I'm presuming you have a Mac when you mention Airport) then you must have a router. If you have a router, then why not use the ethernet out on that? Shareing your connection on your Mac will make things 10x harder.

So if you're sharing your connection on your Mac, the DNS settings won't be Virgin's DNS servers, it'll be the IP address of the Airport connection on the Mac. Virgin's DNS only applies to the router.

Hope that helps!
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Stevolution
Posted: Sun Jan 06, 2008 8:25 pm  Reply with quote

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i cant use my router as its all the way downstairs, so i heard you can use the connection from airport.
i just now entered the ip address of the airport connection and no joy.
my IP address for the airport is 198.162.2.4 so....

on xbox my settings are
IP address - 192.168.2.4
Subnet mask - 255.255.255.0
gateway - 192.168.2.1
Primary DNS Server - 192.168.2.4
Secondary DNS server - 192.168.2.4

Is this not correct? as its still not working

cheers for your help so far
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clydefrog
Posted: Mon Jan 07, 2008 12:32 am  Reply with quote

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Your Xbox will need a different IP address to the airport one, so make it 192.168.2.5 and see if that makes any difference....
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Pedro-
Posted: Mon Jan 07, 2008 1:06 am  Reply with quote

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You misread what I said. I said the DNS needs to have the IP address of the Airport on your Mac, not the address of the xbox ethernet connection. You'd probably need to forward the correct ports on your mac also... how you'd do that on a Mac I have no idea!
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Stevolution
Posted: Mon Jan 07, 2008 9:59 am  Reply with quote

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well airport is connected using the IP address 192.168.2.4 - this is not the ethernet connection address
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clydefrog
Posted: Mon Jan 07, 2008 10:30 am  Reply with quote

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Airport will connect to your router (I'm presuming you have one of these) and will be assigned the 192.168.2.4 IP address (either by you or automatically by DHCP). If you set your xbox connection to the same IP as this, there will be troubles. You cannot set two identifying IP addresses to the same thing on the same network.

As for forwarding ports, I'd imagine Macs would have an iptables-like system going on...
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Stevolution
Posted: Mon Jan 07, 2008 10:41 am  Reply with quote

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i tried changing it to 2.5, but still nothing.

seems like a right fkin chore for something that should be simple
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Pedro-
Posted: Mon Jan 07, 2008 10:44 am  Reply with quote

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Stevolution wrote:
on xbox my settings are
IP address - 192.168.2.4
Subnet mask - 255.255.255.0
gateway - 192.168.2.1
Primary DNS Server - 192.168.2.4
Secondary DNS server - 192.168.2.4

If that's the case then above you're stateing that your Xbox's IP address is the same as your airport IP address, which isn't allowed. You'll need to use a different subnet between your Mac and Xbox (eg, 192.168.3.1, etc)
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Stevolution
Posted: Mon Jan 07, 2008 11:52 am  Reply with quote

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so do i change the subnet mask to something like 192.168.3.1 or input that info somewhere else?
i really am clueless as you can tell, so appreciate your help
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peted
Posted: Mon Jan 07, 2008 1:26 pm  Reply with quote

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Pedro- wrote:
If that's the case then above you're stateing that your Xbox's IP address is the same as your airport IP address, which isn't allowed. You'll need to use a different subnet between your Mac and Xbox (eg, 192.168.3.1, etc)


This is what I'm thinking. You've basically got two separate networks on the go. The one between the Mac and the router, and another between the Xbox and the Mac. They should be addressed differently e.g.

Mac and router should be on 192.168.2.x
Mac and Xbox should be on 192.168.3.x

Then you will just need the Mac to perform Network Address Translation (NAT) and port forwarding from one network to the other. I have no idea how to set that up on a Mac though.
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Stevolution
Posted: Mon Jan 07, 2008 2:03 pm  Reply with quote

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ok, so i changed my IP address on my xbox to 192.168.3.1 - and it now fails IP address too.

this is frustrating
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Ultimate_TJ
Posted: Tue Jan 22, 2008 2:54 pm  Reply with quote

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if you are using a different subnet between mac and the xbox then this will need to connect to the mac/router network using another router (unless you can do this through the mac, i have no idea about macs Sad ). do you have a wireless router? also if the mac is being used to route betweent he 2 networks are you sure you have the right gateway? some devices use the last usable ip in the subnet (.254 in your subnet) rather then the first (.1). its hard to torubleshoot a problem like this without physically looking at it.

i dont think 2 netwroks is a very good way to go about it tbh, its alot more work. is your mac in the same room as the xbox? if so, im guessing your already runnning one ethernet cable downstairs to the router for that?
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Nickolai
Posted: Tue Jan 22, 2008 3:08 pm  Reply with quote

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You could try ringing the XBOX helpline?

Just a thought.

Cheers

Nick
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Pestilence
Posted: Tue Jan 22, 2008 4:04 pm  Reply with quote

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I know nothing of networking really, but can I just ask a couple of really obvious questions that no one else has?

• What exactly is your setup to get online? As I understand it, it will be something like Mac-->AirPort-base-thingy-->router-->internet right? And is the Xbox connected to an AirPort base or the Mac?

If it's connected to an AirPort base thing, all the subnet stuff is irrelevant. The base will have it's own IP on the router, and the IPs of the Mac and Xbox will be masked - which means where you started was probably right (hence the IP being confirmed). That leads me to ask...

• Have you tried connecting the Xbox with an Ethernet cable straight to your main router? It may be a pain, but if your IP is being confirmed, the problem may be getting through the router and not the Mac/AirPort - without trying to connect straight to the router you can't really tell. It might just be that the router is blocking whatever port the Xbox is trying to use.

The other thing with ^that^ setup would be that having the Mac on at the same time you're trying to use the Xbox might cause problems.

Steve
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